Cloud

The Benefits of Web-Based CRM

What are the benefits of cloud-based CRM?

CRM software is a great way for managing all of your customers contact information and business interactions in one place. Cloud-based CRM is more popular now than ever before, where data is hosted on the CRM company's servers rather than your own (on-premise). It is important to know which CRM option is best for your company. We will first look into what a web-based CRM is and then address the benefits of cloud-based CRM over on-premise.

The Benefits of Web-Based CRM

What are the benefits of cloud-based CRM?

CRM software is a great way for managing all of your customers contact information and business interactions in one place. Cloud-based CRM is more popular now than ever before, where data is hosted on the CRM company's servers rather than your own (on-premise). It is important to know which CRM option is best for your company. We will first look into what a web-based CRM is and then address the benefits of cloud-based CRM over on-premise.

Workbooks Wisdom - July 2016

Words of Wisdom is a monthly bulletin which brings you tips and tricks to enable you to complete your day-to-day role with ease. To access this and previous bulletins, please use the Bulletins option on your Start menu.

Reducing Your Storage Usage

Your Workbooks database will inevitably grow over time, but there are a few things you can do to use your allowance more efficiently.

Firstly, if you aren't aware how much you are using, we've made this easy for you to check by going to Configuration > Database > Storage Usage. This shows you a summary of your usage split by the area and should give you a good indication of where your problem areas are.

Once you know this, you are best equipped to start reducing this down. Our forum post 'Reducing your storage usage' runs through ideas for how to do this!

Reporting Tips and Tricks

New GetApp Research Shows That Only 25% Of Small Businesses Feel That Cloud Solutions Don't Help Their Sale Teams.

Over 60% of SMBs say cloud-based apps help their sales.[NEW RESEARCH – GetData] Over 60% of SMBs say cloud-based apps help their sales

While the majority of small and medium-sized businesses see cloud-based solutions increasing the efficiency of their sales teams, some still remain unconvinced.

A new survey by GetApp, the largest cloud-based business apps marketplace, has outlined the real, on-the-ground impact of cloud-based solutions on the sales teams of small and medium-sized businesses.

While the majority of the US-based respondents highlighted a positive impact of cloud solutions on their teams, 25.8% of respondents saw no benefit at all — raising questions of the true advantages of these systems in the sales arena.

What is Cloud Computing? 4 Experts Uncover Everything

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The Cloud is here, no question about it

Everyday we’re coming across more and more businesses moving online and switching to Cloud Technologies. From Google Docs to Amazons Web Services the Cloud is here to stay.

But what does this actually mean for businesses?

Will the way you run your business change and how can you adopt these new technologies to drive increased profits?

To answer these questions we’ve gathered three independent cloud experts who together have worked with hundreds of small to medium sized businesses advising on Cloud Technologies.

Cloud computing - Serving or complicating small business?

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Over of the past ten years Cloud Computing has drifted from a term used almost exclusively by the IT elite to the technology behind your elderly parents smart phone. Tweet: Cloud Computing has drifted from a term used by IT elite to the technology behind your elderly parents smart phone http://ctt.ec/iRMvo+

Consumers and businesses have embraced the new technology and so investment and advances have become exponential. Cloud computing has truely become the norm with services such as Google drive, Dropbox and Amazon (web services) being part of most of our daily lives.

Yet, as with most technology a level of confusion and complication has risen with the rise of the cloud based powerhouses. New technology (e.g. Apple Pay & mobile website requirments) rise from unheard of to mainstream within a matter of months and businesses are told to adapt or die!

The Exponential Growth of Cloud Computing

Cloud Computing has risen from an unheard of terminology to the base technology powering Dropbox, Amazon & Gmail.

But just how fast is Cloud Computing actually growing? Which are the best countries for Cloud environments?

To answer these questions we've put together the following inforgraphic that covers this exact topic:

Workbooks CRM recognised as a Top CRM Product for the 3rd year in the Network Computing Awards

Workbooks.com is pleased to announce that our CRM system has been recognised as a top CRM product for the 3rd year running at the Network Computing Awards 2015.

The Network Computing Awards, which have been running since 2007, were set up to recognise the IT solutions and companies that are helping organisations to function better by getting the most out of their networks and systems.

John Cheney, CEO of Workbooks, commented: “Following from winning CRM Product of the Year 2014 and 2013 we are proud to have been recognised as a top CRM Product for 2015. I believe that this reflects our continued commitment to deliver first-class software and high customer satisfaction. We’ve enjoyed a lot of very positive feedback from our customers recently, especially in the latest crowd sourced G2Crowd Report on CRM in which we were rated number one for customer satisfaction in the CRM category.”

Workbooks CRM receives 2014 Cloud Computing Product of the Year Award

Workbooks CRM Honored for Innovation

Workbooks.com announced today that TMC, a global, integrated media company, has named its CRM system as a 2014 Cloud Computing Product of the Year Award Winner.

The Cloud Computing Product of the Year Award, presented by Cloud Computing magazine, honors vendors with the most innovative, useful, and beneficial cloud products and services that have been brought to market in the past year.

Ian Moyse, Sales Director at Workbooks commented: “We are pleased to yet again be recognised as delivering a quality, robust cloud service to customers and one that leads against other CRM vendors where we are often radically more cost effective. We have delivered a consistently high availability to customers since inception and continue to be chosen over big name brands for our quality of service, breadth of function and affordability.”

Workbooks Wins Best Sales and Marketing Solution in USA UP-Start 5th Annual Cloud Awards

Workbooks CRM has been announced as the winner in USA UP-start 2014 cloud awards as best Sales and Marketing Solution having been a finalist and runner up in 2013. 

The awards, which span 15 categories, are aimed at identifying the best cloud computing contributions to the business and technology community. 

This adds to a number of USA accolades for Workbooks such as being rated #1 CRM for customer satisfaction by USA review site G2 Crowd, being rated Best in 3 categories in the Gleansight Analyst CRM report, winning CRM Wars 2014, being awarded Cloud Computing Excellence Awards in both 2014 & 2013 by TMC, being recognised with an award for Most Innovative Cloud Best Practice by Channel Partners in 2014 and winning a TMC 2014 Cloud Computing Product of the Year award. 

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